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Best Medical Scribe Software (2025) – According to Real Reddit Reviews

Best Medical Scribe Software (2025) – According to Real Reddit Reviews

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Looking to simplify your clinical notes? Reddit users—real healthcare providers and medical scribes—have shared their insights on the best medical scribe solutions available. We've summarized their experiences to help you choose the best software to streamline your workflow.

1. Twofold Health AI Scribe

Twofold Health has garnered positive feedback for its intuitive interface and accuracy.​

  • Pros:
    • Easy setup with an intuitive user interface.​
    • Very accurate notes with the ability to create customized templates, which is great for medical-specific documentation.
    • Quick processing times, averaging around 20 seconds.​
    • Responsive customer support.​
    • Good price point
  • Cons:
    • Lacks the option to email patient letters directly.​

One Reddit user shared their experience:​

"Easy to use and setup: intuitive UI made the rollout easy. Accuracy was very good. Quick note processing times - average of about 20 seconds." ​
"We ended up choosing Twofold after an extensive review of 7 leading solutions.
Twofold health dashboard and example note

2. Heidi Health

Heidi Health offers customizable note templates and a unique "Ask Heidi" feature for coding assistance

  • Pros:
    • Ability to create custom note templates.​
    • "Ask Heidi" feature for coding help.​
    • Strong focus on security and privacy
  • Cons:
    • Interface can feel cluttered.
    • Not very mobile-friendly.

A Reddit user noted:

"Ability to create custom note templates... 'Ask Heidi' feature where you can essentially send it a prompt and get answer... A lot of good resources on security and privacy." ​

Heidi Health start a new session screen

3. Freed AI

Freed AI is recognized for its simple interface and mobile app functionality.​

  • Pros:
    • Simple and intuitive user interface.
    • Easy-to-use mobile app.
    • System claims to learn user style over time.​
  • Cons:
    • Higher price point compared to competitors.
    • Only offers SOAP format without custom templates.​
    • Occasional delays in note processing during peak times.​

A Reddit user shared:​

"Simple and rather intuitive UI... Easy to use mobile app... System claims to learn your style over time."
Freed AI Settings Page

4. Wavo Health

Wavo Health stands out for its pricing and accuracy.

  • Pros:
    • Competitive pricing.​
    • High accuracy in note generation.​
    • Offers both web and mobile applications.​
  • Cons:
    • Web application may have limited functionality compared to mobile.​

A Reddit user mentioned:

"Wavo Health strikes a balance between its functionality and it seems to work across devices.."

Wavo health example app image

5. Cleo AI Scribe

Cleo AI Scribe is praised for significantly reducing charting time.​

  • Pros:
    • Reduces charting time by up to 90%.
    • Generates comprehensive notes including HPI, re-evaluations, differential diagnosis, medical course, assessment, plan, and physical exam.​
  • Cons:
    • Requires occasional edits for accuracy.​

A Reddit user shared their experience:​

"I've been using Cleo AI scribe. Cut my charting down by 90%. I have to edit some things on occasion, but it's well worth it." ​

Cleo AI Scribe mobile app


Final Verdict (Reddit's Choice)

Based on extensive Reddit feedback, Twofold Health AI Scribe emerges as the top choice, particularly for health providers looking for accuracy, ease of use, and efficient workflow management.

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ABOUT THE AUTHOR

Dr. Danni Steimberg

Licensed Medical Doctor

Dr. Danni Steimberg is a pediatrician at Schneider Children’s Medical Center with extensive experience in patient care, medical education, and healthcare innovation. He earned his MD from Semmelweis University and has worked at Kaplan Medical Center and Sheba Medical Center.

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