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Terms of Service

Ravel Technological Solutions LTD. ("Ravel," "we," "us," or "our") extends a warm welcome to you. Your access and use of our website located at https://www.trytwofold.com/ (the "Website") are governed by these terms and conditions (the "Terms of Use"). By accessing the Website, you confirm that you have read, comprehended, and agree to abide by these Terms of Use and our Privacy Policy (the "Privacy Policy"), which is incorporated by reference into these Terms of Use and together form the "Agreement." If you disagree with any part of the Agreement, you should not access or use the Website.​

In the event you are agreeing to the Agreement on behalf of a business or legal entity, you affirm that you have the authority to bind said entity to this Agreement, and in such instances, "you" and "your" will refer to that entity.​

Ravel reserves the right, in our sole discretion, to change, pause, or discontinue the Website, or to amend the Agreement, at any time without prior notice. Should we update the Agreement, we will post the changes on the Website.

Your continued access or use of the Website following such updates constitutes your acceptance of the new terms. If you do not accept the modified Agreement, your sole remedy is to stop using the Website.​In addition to the Website, Ravel provides access to its proprietary software as a service (SaaS) platform (the "Platform"), which is subject to its specific terms of use ("Platform Terms of Use"). In case of any discrepancy between these Terms of Use and the Platform Terms of Use, the latter will prevail regarding your use or access to the Platform.​

Important Legal Rights – "BINDING ARBITRATION" AND "CLASS ACTION WAIVER": This Agreement includes an arbitration agreement and a waiver for class action suits. These sections significantly affect your legal rights, so please read them carefully.Capitalized terms not defined here are elaborated in our Privacy Policy.​

1. NO MEDICAL ADVICE
Ravel does not provide medical care, opinions, advice, diagnosis, or treatment through the Website or otherwise. We merely offer a platform for transcribing patient visits. The Website and its content are for informational purposes only and not a replacement for professional medical advice or treatment. Always consult a healthcare provider for any medical concerns. Do not ignore professional advice based on the Website's content. Your use of the Website does not create a medical professional-patient relationship with Ravel. In case of a medical emergency, contact your doctor or dial emergency services immediately. Using the Website is at your own risk.​

2. USE OF PERSONAL INFORMATION
Your use of the Website may involve the sharing of personal information. Our collection and use of personal information are outlined in our Privacy Policy, fully incorporated into these Terms by reference.​

3. INTELLECTUAL PROPERTY RIGHTS
The Website features materials such as software, text, graphics, and other content (collectively, the "Content") protected by intellectual property laws. Unauthorized use of the Content may infringe on copyright, trademark, and other laws. You are granted no rights to the Content except as explicitly allowed under this Agreement. Any other use requires our prior written consent. You must not alter, distribute, or use the Content for commercial purposes without authorization.

4. GUIDELINES FOR WEBSITE USE
By using the Website, you agree to adhere to specific guidelines, including but not limited to using the Website lawfully, not collecting data for competing interests, and not interfering with the Website's operation. We reserve the right to deny access to anyone at our discretion.​

5. FEEDBACK
We welcome your feedback but do not send us any content that you consider confidential. We may use your feedback without obligation to you.​

6. DISCLAIMERS AND LIMITATION OF LIABILITY
THE WEBSITE AND CONTENT ARE PROVIDED "AS IS." RAVEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RAVEL AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT DAMAGES ARISING FROM YOUR USE OF THE WEBSITE.

7. EXTERNAL SITES
The Website may link to external sites not owned or controlled by Ravel, and we are not responsible for their content.

8. INDEMNIFICATION
You agree to indemnify Ravel for any losses resulting from your use of the Website, breach of the Agreement, or violation of any law or third-party rights.

9. COMPLIANCE WITH LAWSYou are responsible for ensuring that your use of the Website complies with all applicable laws, regardless of your location.

10. TERMINATION
We may terminate your access to the Website or the Agreement at any time, without notice, for any reason.

11. BINDING ARBITRATION
Any disputes under this Agreement will be resolved through binding arbitration, in accordance with the Federal Arbitration Act. This means you waive the right to sue in court or have a jury trial, except for matters that can be taken to small claims court.

12. CLASS ACTION WAIVER
You agree to only bring claims against us in your individual capacity, not as part of any class or representative action.

13. EQUITABLE RELIEF
In case of infringement of our intellectual property, we may seek injunctive relief to protect our interests.

14. MISCELLANEOUS
This Agreement's provisions on intellectual property, indemnification, and limitations of liability will survive its termination. You may not assign this Agreement without Ravel's written consent. Our failure to enforce any part of this Agreement does not constitute a waiver. This Agreement is the entire agreement between you and Ravel regarding its subject matter, superseding any prior agreements.​

By accessing or using the Website, you signify your acceptance of these revised Terms of Use, representing Ravel Technological Solutions' commitment to providing a secure and compliant platform for our users.